Store policy

Refund Policy

Eligibility

If your order arrives damaged, incorrect, or materially different from what was purchased, contact us as soon as possible so we can review the issue.

We may request your order ID, photos, and a short explanation of the issue before approving a refund, replacement, or other resolution.

Refunds may be refused in cases of misuse, intentional damage after delivery, or unsupported claims that cannot be verified.

If a refund is approved, processing time depends on the payment provider and card issuer after the refund is issued.

Refund requests can be submitted through the contact page.